Refund & Warranty Policy

Returns (30-Day Policy)

Returns are accepted within 30 days of delivery under the following conditions:

• The item must be unused and in original condition
• The product must not have been installed
• All original components and packaging must be included

Customers are responsible for return shipping costs unless the product is confirmed defective. Shipping fees are non-refundable. Refunds are processed after inspection of the returned item.

1-Year Limited Warranty

All SmileyHitch products are covered by a 1-year limited warranty from the original date of purchase.

This warranty covers

• Manufacturing defects
• Electrical component failure under normal use
• LED failure not caused by external damage

This warranty does not cover

• Damage caused by improper installation or wiring
• Physical damage or impact
• Water intrusion due to misuse, modification, or incorrect sealing
• Unauthorized repairs or alterations
• Normal wear and tear

If a defect is confirmed, SmileyHitch will, at its discretion, repair the product or replace it with an equivalent unit. Proof of purchase is required. Warranty applies to the original purchaser only.